How Our Policy Treats Your Records
Your privacy rights begin when you create an account, because that is when we receive your mobile number, username, device signal and wallet method selection. We use those records to run account access, payment verification, fraud checks, support conversations and cookie choices on istanacash.one. Eligibility for
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access depends on local law, and where local law permits, you may ask us to check, correct or remove account data that is no longer needed. We do not sell your wallet records. DANA, OVO, GoPay and QRIS references are handled as transaction context, not as
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a reason to collect more data than needed. We keep security logs so we can match sign-ins, payment receipts and support requests to the correct account, then limit access to staff who need the record for that privacy or security task.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.